Regulators have approved billions for utilities to roll out advanced metering infrastructure but they expected new customer and system benefits, not just lower utility operation costs.
By Herman K. Trabish | Feb 20, 2020
“AMI is a whole new world for utilities, and they have to update systems and train people about the new possibilities,” American Council for an Energy Efficient Economy (ACEEE) Policy Program Fellow Dan York told Utility Dive. “It is a powerful feedback to customers and utilities that can guide important changes in how and when energy is used.”